Thursday, 11 January 2007

Microsoft Moves on Hosted CRM

Microsoft have made the next move toward making their Dynamics CRM product available via the Software as a Service (SaaS) model. They will offer three flavours - hosted at Microsoft data centers, hosted at partners and hosted on customer premises.

The core target of the product is the SMB segment, departments of large organisations will also be interested.

The CRM Live application and the next version of Microsoft Dynamics CRM, code-named "Titan," are scheduled for release this summer.

Salesforce.com and Oracle on-demand watch out?